Strengthening sales and after sales services for customers in North Sulawesi
Manado, February 2nd 2020 – In order to expand the dealer network in Indonesia, Wuling Motors (Wuling) together with Kumala Group inaugurated Wuling Kumala Manado today. Applying the concept of integrated 3S (Sales, Service, and Spare parts), the second dealer in Manado is ready to provide optimal services both in terms of sales and after-sales for Wuling customers in Manado.
"This inauguration of Wuling Kumala Manado also reinforces Wuling's synergy with the Kumala Group to move forward together with one goal which is to provide the best products and services for consumers, especially in Manado and its surroundings. Thus, consumers will be more confident to own Wuling products," explained Erwin Tandiawan as President Director of the Kumala Group.
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This dealership, which stands on 1,900 square meters of land, is located on Jl. Wolter Monginsidi, Komp RSUP Prof. Dr. R Kandou Lingkungan 1, Malalayang, Manado, North Sulawesi. Wuling Kumala Manado provides a 240 square meter showroom or showroom area that can display 5 to 6 units of the Wuling product line. To add convenience for customers, this outlet is supported by various facilities ranging from free Wi-Fi connection to children's playroom.
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Regarding after-sales service, Wuling Kumala Manado has a service area of 747 square meters with 11 service bay units supported by experienced mechanics, equipped with a comfortable service waiting room and Wuling Mobile Service (WMS) facilities. This dealership operates Monday to Friday, 09.00-17.00 WITA and Saturday, 09.00-14.00 WITA. For more information about the Wuling Kumala Manado service, customers can contact (0431) 7293355.
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"As an embodiment of Drive For A Better Life's spirit, Wuling together with Kumala Group added a 3S dealer network in Sulawesi with the inauguration of Wuling Kumala Manado. We hope that the presence of this outlet will make it easier for consumers to own or obtain service and spare parts for Wuling products," stated Taufik S. Arief, Aftersales Director of Wuling Motors.
For additional information, the Kumala Group now has 17 Wuling dealers on Sulawesi Island with four outlets in North Sulawesi, namely Wuling Kumala Manado, Wuling Kumala Manado Ringroad, Wuling Kumala Tomohon and Wuling Kumala Minahasa Utara.
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About Wuling Motors
PT SGMW Motor Indonesia (Wuling Motors) was officially established in Indonesia in July 2017. The company's long-term commitment is demonstrated through the inauguration of its 60-hectare factory and Supplier Park in Cikarang, West Java. The first product from Wuling Motors, the Confero series which was launched in August 2017, was awarded the ICOTY 2017 in the small MPV category, ICOTY 2018 Best Value for Money category by Mobilmotor Magazine, and Rookie of The Year by OTOMOTIF AWARD 2018. Next, Cortez that was launched on February 2018 won the Best Medium MPV award at ICOTY 2018 by Mobilmotor Magazine, and the Best Total Cost Ownership Medium MPV at the 2019 Gridoto Award. Cortez CT also won the Best of Medium MPV Gasoline in OTOMOTIF AWARD 2019 and Best Medium MPV at the 2019 Gridoto Award. Wuling Motors also presented its first Light Commercial Vehicle (LCV) product through Formo which was introduced in November 2018. Wuling's fourth product, Smart Technology SUV, Almaz, was launched in February 2019 and has won various awards. Starting from the 2019 Innovation Appreciation in the Technology category by Koran Sindo and Sindonews.com, the 2019 Carvaganza Editors' Choice Award, the FORWOT Car of the Year 2019, and the predicate Car of the Year and the Best Medium SUV Gridoto Award 2019 version. Wuling Motors is committed to continuing to bring products and services that suit the needs of the people in Indonesia.
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