Customer Satisfaction Supervisor
- As window person in between of Call Center Vendor & PT SGMW. Manage and solve complaint from customer.
- At least 3 years working experience in field of automotive or customer handling management.
- Good knowledge in customer support with people management, experience in analyzing customer voice and delivering insights.
- Be familiar with related laws, regulations and operating mode in Indonesia .
- Good skill in Microsoft tools,eg.Excel, powerpoint.
| Highest Formal Education |
: |
Bachelor |
| Major |
: |
major in Marketing /Business Administration/Logistics/other relevant majors |
| CGPA |
: |
3 |
| Work Experience |
: |
3 years |
| Type of Employment |
: |
Permanent |
|
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