Lifestyle

The Benefits of Wuling’s After-Sales Service

5 October, 2018

Image The Benefits of Wuling’s After-Sales Service

One of the important considerations before buying a car is the after-sales service. Especially after reading the effect of the heat on your car, of course it is a real threat that cannot be avoided. At Wuling, the warranty you receive comes with excellent service, hence you can stay calm even though something happens to your car.

When you buy the Confero series or the Cortez series, you will be equipped with a manual book that describes in detail all the warranty we cover, as well as the services we provide so that your driving experience with Wuling is always a happy moment. Come on, start getting to know Wuling even closer.

Warranty

We are committed to providing the best after-sales service for all customers, here are the warranty provided when you purchase a Wuling, a general warranty for 3 years or 100,000 km*, a 5-year warranty or 100,000 km* for the key engine components, main transmission component warranty for 5 years or 100,000 km*, 1 year spare parts warranty or 20,000 km*, and free maintenance costs for 2.5 years or 50,000 km*. When you need spare parts, you don’t need to worry because Wuling spare parts are supported by quality spare-part providers, and at competitive prices. Your spare-part supply for Cortez &Confero is available in over 80 of our dealer/workshop networks. Additionally, Wuling has a Parts Distribution Center (PDC) which is integrated with the Wuling factory facility in Cikarangthat provides spare parts with more than sufficient stocks.

Wuling Mobile Service

We also provide Wuling Mobile Service (WMS), which is free of charge, WMS serves periodic maintenance in accordance with service books, emergency services, and minor general repairs.

Wuling Emergency Road Assistance

We believe the thought of experiencing emergency situation in the middle of the road often comes to mind, then what can you do? WMS provides 24-hour emergency services that are free of charge to help resolve obstacles such as flat tires, running out of fuel, problems with the battery, and help with tow truck. Easy! Just call 0800-100-5050 and our team at the call center will send you assistance.

Regular treatment

Buying any car constitutes the requirement from you as the owner to spare some budget for a regular maintenance of your car so that the condition of the engine remains excellent, and also to avoid repair costs that are far more expensive just because you neglected to go for a maintenance. However, if you think about it, the budget you have to allocated must be something. However, one of the benefits of owning a Wuling is that you do not need to worry about the cost of maintenance services, because the Service fee is free of charge for 2.5 years or 50,000 km*, terms and conditions apply*.

So when will you visit our dealer? Ask for more details about our after-sales service to our sales team force at the dealer so that you are more satisfied and understand better. You can also visit our website here so you can have better understanding. Greetings Drive For A Better Life.